Making A Complaint

Please note part of this form includes South Yorkshire Police diversity monitoring. Please read the declaration below and select Yes if you are happy to continue reporting online.

SYP Declaration

The information required is crucial in enabling South Yorkshire Police (SYP) to monitor, by protected characteristics, its workforce and service users. In order to meet its legal obligations under the Equality Act 2010 to eliminate unlawful discrimination and promote equality of opportunity, SYP will monitor in accordance with Home Office requirements.

The information required of you is the minimum necessary to enable South Yorkshire Police (SYP) to fulfil the above requirements.

The information will:

be used for monitoring purposes only
be securely retained by SYP Professional Standards Department
be processed in accordance with the Data Protection Act 1998
only be processed by a small number of authorised people

SYP is required to publish the results of its monitoring under the legal requirements above whilst also ensuring confidentiality is maintained and the individual to whom Personal Data and Sensitive Personal Data pertains, is not identified.

If you would prefer to download and print out this complaints form please click here

Please select yes to continue *

Title *

Forename *

Surname *

Date of Birth dd/mm/yyyy *

Marital Status *

Gender *

If you selected 'Other' please specify

House Name or Number *

Street *

Area

Town/City *

County

Postcode *

Email Address *

Main Contact Number *

Alternative Contact Number

Diversity Monitoring

Employment *

Sexual Orientation *

Ethnicity *

Religion and Belief *

Disability/Impairment *

Please indicate below if you consider yourself to have a disability within the meaning of the Equality Act 2010.
NOTE: The Act defines disability as a ‘physical or mental impairment, which has a substantial and long-term adverse effect on that person's ability to carry out normal day-to-day activities’.
Should you elect the option ‘Prefer not to say’, this will not be interpreted as being indicative of a disability.
This information is for monitoring purposes only.

Would you like someone to act on your behalf? *

If you would like a family member, friend, solicitor or other representative to deal with your complaint on your behalf you can let us know here. Select Yes if you would like someone to act on your behalf, or No if not.

If you do want someone to act on your behalf we now need to collect their details.

Title

Forename

Surname

Date of Birth dd/mm/yyyy

House Name or Number

Street

Area

Town/City

County

Postcode

Email Address

Main Contact Number

Alternative Contact Number

Relationship

Please indicate in the box below, what is your relationship to the person you have asked to act for you.

Complaint Details

My complaint is about: *

Please provide details (if known) that may help identify the Officer(s)/Staff/Process you are complaining about, including Name(s), Rank, ID or any other identifier.

Police Station/Office (if known)

If you are aware of a Police Station / Office to which the Officer(s), Staff/ Process were connected please enter in the box below. Otherwise, please indicate the location of the event.

What is your complaint? *

Please describe the circumstances that have led to your complaint.
Include details of:

Who was involved
What was said or done
Where the incident took place
When the incident took place
If there was any injury or damage
Any other information or evidence to support your complaint

Reference Numbers

To help us review your complaint, please provide any Reference Numbers you have been provided e.g. Incident, Crime Report, Fixed Penalty Notice Numbers.

Were there any witnesses to the incident? *

Please enter the witness details below.

Title

Forename

Surname

Date of Birth dd/mm/yyyy

House Name or Number

Street

Area

Town/City

County

Postcode

Email Address

Main Contact Number

Alternative Contact Number

Additional Witnesses

Please provide details of any additional witnesses: include name, address and contact details of all known witnesses.

Complaint Survey Email Permission *

At the end of the complaint handling process, depending on the type of investigation, we may send you a short survey which will give you the opportunity to comment on your experience. Please select yes if you give your permission for South Yorkshire Police to use your email address to send you the survey, thank you.

Confirmation and Signature *

This form will be dealt with promptly and you will be notified within 10 days of receipt of your complaint. Please select Yes from the drop down below to confirm the information you have provided is correct, this will act as your signature.

If during this process we contact you via email, please be aware that whilst the email response will be sent from a South Yorkshire Police secure network, unless you have a secure email address the delivery to your personal inbox is an insecure connection via the public internet. SYP cannot accept responsibility for any loss or inappropriate access to the email response once it has left the SYP secure network. It is also the responsibility of the person reporting to ensure that the email address submitted is accurate. By submitting this form you confirm you have read the above.